Legal Policies
Privacy Policy
Information We Collect
We collect personal information that you voluntarily provide to us when requesting a quote or filling out a contact form. This information may include your name, phone number, email address, physical property address, and billing information.
How We Use Your Information
We use the collected information to deliver our services, process invoices, provide customer support, schedule site visits, and send promotional updates or service reminders via email or text message.
Text Messaging & SMS Privacy Clause
The A2C Team collects phone numbers and consent from individuals who explicitly opt-in to receive promotional updates, project notifications, or service offers via text message. We value your privacy and do not sell, rent, or lease your mobile data. Personal information collected for text messaging will be used solely to deliver the services and communications you requested. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Opting Out of Communications
- For Text Messages: You can opt-out of receiving SMS text messages from us at any time by replying “STOP” to any text message you receive from our team.
- For Emails: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any automated email sent via Brevo.
Contact Information
If you have any questions regarding these legal policies, your data, or your membership plan, please contact us directly at your primary business email or phone number.
Terms & Conditions
Scope of Services & Estimates
All information and program tiers listed on this website are for informational purposes only. Online or digital estimates are preliminary baselines. Final pricing is subject to an on-site property inspection, property size limits, and system condition. Formal, binding contracts for physical landscaping or construction work will be executed via separate written agreements in accordance with California law and California Contractors State License Board (CSLB) regulations.
Property Access & Client Responsibilities
For any scheduled on-site estimates or membership services, the property owner agrees to grant our team safe access to the designated work areas during standard operating hours. Homeowners are responsible for securing all pets indoors, unlocking necessary gates, and clearing work zones of hazards.
Limitation of Liability
While our team exercises extreme care, we are not liable for accidental damage to unmarked, shallow, or improperly installed underground utilities, invisible pet fencing, low-voltage lighting cables, or private irrigation lines unless their exact locations were clearly marked or communicated in writing prior to our arrival. We are not liable for service delays caused by severe weather, regional water restrictions, or material supply shortages.
Media and Photo Rights
The A2C Team reserves the right to take photos and videos of our workmanship on your property (such as before-and-after landscaping or irrigation projects) for promotional, marketing, or educational purposes. No personal information or exact street addresses will ever be revealed alongside these images. If you wish to opt-out of this media clause, please notify us in writing.
Mobile Terms of Service (SMS text messaging)
By providing your mobile phone number, you agree to receive text messages from A2C Team at the number provided, sent using an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. For additional assistance, contact our team. Carriers are not liable for any delayed or undelivered messages. See our Privacy Policy below for how we handle your personal information.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any legal actions or disputes must be filed and handled within our local county jurisdiction in California.